AgapeMate Privacy Policy

Who we are

AgapeMate is a Christian community and relationship app for iPhone, Android and the web (app.agapemate.com). It is operated by SalTech Services LLC (“SalTech”, “we”, “us”). If you have questions about this policy or your information, email us at hello@agapemate.com.

AgapeMate is only for adults. You must be at least 18 years old to create an account, and we do not knowingly collect information from anyone younger.

Information you give us

• Account details: your name, email address, date of birth and gender, and a phone number if you add one. Sign-in is handled by our sign-in provider, Clerk.
• Your profile: display name, photos, headline, bio, city and region, and an optional intro video.
• Your faith profile and goals: denomination, testimony (written or a recorded voice testimony), how you pray, read Scripture, worship and serve, and your relationship, marriage and family goals. You choose what to share; this information is religious in nature and you can change or remove it at any time.
• Identity verification: if you verify your profile, a selfie and a short video of your face, used only to confirm you are a real person and the person in your photos. These are never shown on your profile.
• What you post and send: messages to other members, Community posts, comments, reactions, prayer requests, group and event activity, devotional notes and progress, and conversations with the AI Coach.
• Reports and support: reports you make about other members, and anything you send our support team.
• Payments: if you subscribe, our payment provider Stripe collects your card details. We receive your subscription status and billing history, never your full card number.
• Invites: your invite code, who joined with it, your points and any reward codes.

Information collected automatically

• Device and app information: device type, operating system, app version, and a push notification token if you allow notifications.
• Activity: when you were last active, likes, passes, matches and similar activity needed to run the service.
• Error reports: technical details when the app or website has a problem (through Sentry), so we can fix it.

We do not use advertising trackers, we do not sell your information, and we do not track you across other companies’ apps or websites.

How we use your information

• To create and run your account and show your profile to other members.
• To suggest compatible members (Discover), based on your profile, faith profile, goals and approximate location (your city), and to calculate compatibility scores.
• To deliver messages, Community posts, notifications, the daily devotional and reminders you have switched on.
• To provide the AI Coach and to check photos and verification media.
• To keep members safe: detecting spam, scams, sexual content and contact details shared too early, reviewing reports, and taking action on accounts that break our rules.
• To process subscriptions, free trials and reward codes.
• To send service emails (for example about your account or subscription) and, unless you opt out, occasional news and encouragement. Every marketing email has an unsubscribe link.
• To fix problems, improve the app and meet our legal obligations.

What other members can see

Members can see your profile (name, photos, intro video, voice testimony, headline, bio, city, denomination and the faith details you choose to share) and your Community posts and comments. Messages are seen only by you and the person you are talking to, and by our safety team if a conversation is reported. Your email address, phone number, date of birth (only your age is shown), exact location and verification media are never shown to other members.

Who we share information with

We share information only with service providers that help us run AgapeMate, under contracts that limit how they may use it:

• Clerk for sign-in and account security.
• Stripe for payments and subscriptions.
• DigitalOcean for our servers, database and file storage (photos, videos and voice recordings), and Vercel for hosting the website.
• Anthropic (Claude) for the AI Coach and for automated photo and safety checks; OpenAI may be used to compare faith profiles for compatibility.
• Expo, Apple and Google to deliver push notifications.
• Resend to send email.
• Sentry for error reports.

We may also share information if the law requires it, to protect the safety of members or the public, to investigate fraud or abuse, or as part of a business transfer such as a merger (in which case this policy continues to apply). We do not sell or rent your personal information.

How long we keep information

We keep your information while your account is open. When you ask us to delete your account, your profile is hidden straight away and the account and its data are deleted after a 30-day review period. We keep safety records (reports and moderation actions) and payment records only as long as safety, legal and accounting duties require. See how to delete your account for the full details.

Your choices and rights

• Edit your profile, faith profile, photos, video and voice testimony at any time in the app.
• Hide yourself from Discover by turning off “Open to being matched” in Settings.
• Notifications and email: manage them in Settings, and unsubscribe from marketing email with one click.
• Block or report any member from their profile or a conversation.
• Delete your account from Settings, or by emailing hello@agapemate.com.
• Depending on where you live (for example in the EU, the UK or California), you may have the right to access, correct, download or delete your information, and to object to or limit some uses. Email hello@agapemate.com and we will respond within the time the law requires. You may also complain to your local data protection authority.

Security

Information is encrypted in transit (HTTPS/TLS), access to our systems is limited to the people who need it, and verification media is kept private. No system is perfectly secure, so please use a strong password and tell us at hello@agapemate.com if you think your account has been misused.

International transfers

AgapeMate is run from the United States and our service providers may process information in the United States and other countries. Where the law requires it, we use appropriate safeguards for these transfers.

Changes to this policy

We will update this page when our practices change and show the new date at the top. If a change is significant, we will tell you in the app or by email before it takes effect.

Contact us

SalTech Services LLC, AgapeMate. Email: hello@agapemate.com.